How to Initiate a Return
To start a return, please contact us at [your email or phone number] within 5 days of receiving your order. Provide your order number and a brief reason for the return.
Conditions for Return:
- items must be unused, in their original packaging, and in the same condition as when you received them.
- Personalized or custom-made items are non-returnable unless defective.
Refunds
- Once we receive and inspect your returned item, we will process your refund. The refund will be issued to your original payment method within 5-7 business days.
- Shipping costs are non-refundable.
Return Shipping
- You are responsible for the cost of return shipping unless the item is defective or we made a mistake with your order.
- If you have any questions or need further assistance, feel free to reach out to us at [your email or phone number].